Consumer training

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Module 10: Frequently asked questions

8. What can I expect of the people I will be working with?

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  • There will be information provided to you about the role and project. For example, the responsibilities and expectations 
  • Fair and open throughout the project  
  • Good relationship. For example, trust and respect  
  • Open, clear and regular communication  
  • Helpful feedback  
  • Access to training and support  
  • Practical support to facilitate involvement. For example: Scheduling at times and days that best suit you Accessible venues for in-person activities Option to become involved online Parking and transport options Font sizes Childcare Any expenses incurred with becoming involved 
  • Point of contact e.g. Patient/consumer engagement officer  
  • Opportunity to evaluate the project and involvement